Frequently Asked Questions

Here are some of the questions we often receive by email and phone.


What are the opening hours of the front desk?

The front desk is open 24 hours a day. The front desk is open 24 hours a day, and reservations are accepted 24 hours a day.

What are the check-in and check-out times?

Check-in time is 14:00 and check-out time is 11:00.

If your check-in time is later than 22:00, please contact us.

Do you have a parking lot?

This service is available on a first-come, first-served basis. It will be on a first-come, first-served basis.
In case the parking lot is full, we will use the affiliated parking lot.

Charge: 648 yen per night
We can accommodate 15 vehicles up to 3 meters in height. (Mid-size buses can also be accommodated.
We will ask you about your morning departure time and keep the key for you.
(If you will be leaving your car the next morning, please let us know in advance.)

If you are coming by bus, please contact us at the time of application.

Please tell me about the Breakfast.

Hours: 7:00 AM to 9:00 AM (9:30 AM on weekends and holidays)

Menu: Japanese and Western-style buffet ¥864

Can I use a computer?

Computers can be used in each room.

High-speed Internet connection (max. 100Mbps) is available.

LAN cables are available in all rooms. Free Wi-Fi is also available.

Do you accept credit cards for payment?

We accept the following credit cards.

How long does it take to deliver a package?

Luggage can be brought in and received by 9:00 p.m. when using the conference room. Please contact us if you need to use the room after 9:00 pm.

How can I get laundry service?

If you bring it in by 9:00am, it will be finished around 6:00pm on the same day. Please inquire at the front desk. The coin-operated laundry is located on the 2nd floor next to the elevator.

Do you offer massage services?

Available from 3:00 PM to 2:00 AM. Please contact us for details of the services and rates.

Can I eat in the meeting room?

We can provide a packed lunch for the use of the conference room for a minimum of 1,000 yen. We also have a kitchenette in the Multi-Purpose Hall.

Is there a convenience store nearby?

There is a Seven-Eleven convenience store in 2 minutes walking distance from the hotel.

Do you offer room service?

We apologize for the inconvenience, but the restaurant and café bar can only be used within each store. Thank you for your understanding.


Can I stay for several nights?

More than 2 consecutive nights are also available.
Discounted rates are available for stays of 7 nights or more. Please contact us for more information.

Are there any rates for children or plans for sleeping together?

Children under 12 years of age are admitted free of charge, provided bedding and meals are not provided. Junior high school students and above or those requiring bedding are charged at the adult rate.

Do you have non-smoking rooms?

We do have non-smoking rooms available. If you wish to stay in a non-smoking room, please let us know at the time of reservation. We have a limited number of rooms available, so we apologize if the rooms are full.

What kind of equipment do you have in the room?

High speed Internet connection (LAN connection / arm light / safety box / functional working desk / LCD 32″ flat screen TV / climate controlled air conditioning / shower toilet / closet / ion dryer)

Equipment on rent

Humidifier / Air purifier / Trouser presser / Steam iron / Buckwheat hull pillow / Tempur pillow / Nail clippers / Bottle opener / Wine opener / Sewing kit / Cell phone charger / Three-pronged plug / Extension cord


Is there a place to eat in the hotel?

We have a restaurant in the hotel.

Breakfast (864 yen) and lunch are also available. We also accept reservations for private parties.


Japanese food? Western food?

A Japanese and Western-style buffet menu.

What are the restaurant's hours of operation?

The restaurant is open from 17:00 to 23:00
Weekdays: 7:00am-9:00am Weekends and holidays: 7:00am-9:30am

Lunch 11:30 – 15:00